Terms of Service

✅ SOLIS｜Terms of Service

1. Introduction
   Welcome to SOLIS. These Terms of Service (“Terms”) govern your access to and use of our website and services. By using our website, you agree to comply with these Terms. If you do not agree, please do not use our services.

2. Eligibility
   You must be at least the legal age of majority in your country or have parental/guardian consent to use our site and purchase products.
   You agree not to use our website for unlawful or unauthorized purposes.

3. Updates to Terms
   We may update these Terms at any time. Changes will be posted here, and your continued use means acceptance of updated Terms.

4. Product Information
   We strive for accuracy in product descriptions, images, and pricing. However, errors may occur. We reserve the right to correct errors and update product info without notice.
   Product availability is subject to change. We may limit quantities or cancel orders at our discretion.

5. Orders & Payment
   By placing an order, you confirm that your information is accurate and complete.
   We reserve the right to refuse or cancel orders in cases of pricing errors, suspected fraud, or violations of these Terms.

6. Shipping & Delivery
   Shipping costs and times vary by destination. We are not liable for delays caused by customs, carriers, or other third parties.
   Please ensure your shipping details are accurate. We are not responsible for packages lost due to incorrect information.

7. Returns & Refunds
   Please review our Return Policy for details.
   Clearance items and gift sets are final sale and non-returnable.

8. User-Generated Content
   By submitting reviews, comments, or other content, you grant SOLIS a royalty-free, perpetual license to use, modify, and display such content.
   Content must not infringe on any laws or third-party rights.

9. Intellectual Property Rights
   All website content—including text, images, logos, and designs—is owned by SOLIS or its licensors and protected by law.
   You may not use, reproduce, or distribute our content without permission.

10. Third-Party Links
    Our site may include links to external websites. We do not control or endorse these third-party sites and disclaim liability for their content or practices.

11. Disclaimer of Warranties
    Our website and services are provided “as is” without warranties, express or implied.
    We do not guarantee uninterrupted or error-free access.

12. Limitation of Liability
    To the maximum extent permitted by law, SOLIS shall not be liable for indirect, incidental, or consequential damages arising from your use of our site or products.

13. Indemnification
    You agree to indemnify and hold harmless SOLIS and its affiliates from any claims or losses arising from your use of our services or violation of these Terms.

14. Governing Law & Dispute Resolution
    These Terms shall be governed by applicable international trade laws and the laws of the country where the purchase is made.
    We always encourage you to first contact us at hello@solisofficial.com to seek a friendly resolution.
    If a mutual resolution cannot be reached, disputes may be submitted to competent courts or internationally recognized arbitration, depending on the location of purchase and at SOLIS’s discretion.

15. Contact Us
    For any questions or concerns, our support team is here to help:
    📧 hello@solisofficial.com
    We aim to respond within 24–48 hours on business days.